New process for journal subscribers with IP address updates

04 October 2018

If you’re a librarian reading this, you’ll know all about IP addresses and how they’re used to provide access and track usage. You will also know about how frequently this data needs updating, how much work is involved in communicating these updates to the many different publishers you work with, and how easy it is to introduce typos in the long strings of an IP number. We are delighted to announce that in order to make the whole process easier for libraries, we have signed up with theIPregistry.org to check, monitor and update institutional IP addresses.

Instead of sending updates to our customer service team, we’re asking you to send them via theIPregistry.org. The first step is to register for free with theIPregistry.org and confirm the IPs currently registered to your institution. To communicate any IP address updates, simply log in to your account and add or delete the relevant IP address(es)*. The updates will be checked and verified before they are updated on our publishing platform, www.microbiologyresearch.org, and you’ll get an immediate error message from theIPregistry.org if you try to enter an IP address that corresponds to the wrong country, or is already registered to another institution.

We’re introducing this new service because we are committed to providing the highest possible standards of service to provide access to our customers, and theIPregistry.org allows libraries to manage their IP addresses and broadcast changes to multiple publishers, including the Microbiology Society, from a central location with one click.

We hope you’ll agree that this is a major service development and we’re looking forward to being able to provide a better service to our customers.

Gaynor Redvers-Mutton

Head of Business Development and Sales

* You will be asked to supply supporting documentation, but this is very easy to do and can be as simple as a copy of an email, or a free text explanation from an authorised user.